Interactive Banking

Touch the screen to speak with a live banker.

Available 6am to 7pm Central on weekdays and 8am to 1pm Central on Saturdays.

Interactive Teller Machines (ITMs) utilize technology to offer extended hours and live, face-to-face, personalized service that you have come to expect from First American Bank. Simply touch the screen of an ITM to connect live to an Interactive Video Banker who will assist with your transaction.

Visit our Locations page for branches with interactive banking or the FAQ below for more information.

Interactive Banking Machine

FAQs

What are the benefits of using an ITM?
  • Extended hours. You can now complete your transactions with a live person from 6am–7pm Central on weekdays and 8am–1pm Central on Saturdays.
  • Personal service. Our Interactive Video Bankers are First American Bank employees who will help process your transaction.
  • Images of deposited checks. Your receipt at the ITM provides images of the checks you deposited.
  • No deposit slips. Simply type in your account number or have your Interactive Video Banker look it up for you. No deposit slip or other form is needed.
  • No cut-off time. Transactions completed with an Interactive Video Banker will post the same day.
What can I do at an ITM?
  • Make deposits, withdraw cash, pay loans, cash checks, and transfer funds—all in real time. In addition, our Interactive Video Bankers can assist with balance inquiries or any questions you may have about your account. Please note that an ITM can dispense coin, but cannot accept coin for deposit.
How do I use the ITM?
  • Just touch the screen. You will be connected live to an Interactive Video Banker who will explain the machine’s features and will assist you in processing your transaction. ITMs no longer require deposit slips or forms to complete, providing you with faster, more efficient service.
What's the difference between an ITM and an ATM?
  • ITMs provide live, face-to-face interaction with an Interactive Video Banker and allow you to complete more types of transactions than at an ATM. Each ITM also functions as an ATM. To use the machine as an ATM, insert your card and proceed.
When can I use the ITM and get a live person?
  • You can access an Interactive Video Banker from 6am–7pm Central on weekdays and 8am–1pm Central on Saturdays. Visit our Locations page for Interactive Banking locations.

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By accessing this link, you will be leaving the First American Bank website and entering in a website hosted by another party. First American Bank has approved this as a reliable third party site, but please be advised that you will no longer be under the protection of, or subject to, the privacy and security policies of First American Bank. First American Bank is not responsible for the third party site's information.

Please review the site’s privacy policy, as well as their terms of use.

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